Guides for hospital teams
Plain answers on cashless claims, with the sources.
Short guides on the rules and systems behind cashless health insurance in India. Each opens with the answer, cites the regulator or scheme document, and says what we could not verify.
IRDAI · time limits
IRDAI's one-hour cashless rule, and when the clock starts
One hour to decide a pre-authorisation, three hours at discharge, and why patients still wait.
Read the guideNHA · claims exchange
What is NHCX, and what does it change for hospitals?
What the exchange is, whether it is mandatory, what you need to connect, and the incentive's fine print.
Read the guideThe product
Claims Ignite
Cashless pre-authorisation designed to take the hospital's side from days to minutes.
See the productGuides are general information, not legal or regulatory advice. Last reviewed 10 October 2026.