Providence India Insurance Broking, Hyderabad. General, life and reinsurance broking, claims consulting and risk management.
Zyanta healthcare
Cashless pre-authorisation in minutes, not days.
Zyanta builds AI software for hospitals and insurers. Claims Ignite gives your patient a reference number at the first tap, reads their documents, and puts a complete file in front of the insurer, so nobody waits in a corridor for paperwork.
Design target
Time saved is measured against your baseline in a 90-day pilot.
Your cashless request
CI-2610-0482
- Documents read Done
- Doctor signed off Done
- File complete, sent Done
- With your insurer Now
00:42:10Left on the insurer's one-hour clock
Illustrative screen
The problem in every admission
The insurer's hour starts only when the file is complete. Your patient's wait starts much earlier.
Everything before a complete file reaches the insurer happens on the hospital's side: the walk to the desk, the search for documents, the doctor's form, the typing, the queries. Nobody times those hours, and the family feels every one of them.
1 hr
For the insurer to decide a pre-auth
IRDAI Master Circular, May 2024
6 in 10
Patients who waited 6 to 48 hours
LocalCircles survey, January 2025
179
Fields on one TPA's pre-auth form
From our field-by-field teardown
0
Times Claims Ignite asks for the same fact twice
One record, filled once
PublishedIRDAI, LocalCircles
Real179 fields, from the portal teardown
Designedsingle-entry record
How Claims Ignite works
One record, filled once, by the person who knows each part.
- Doctor's room
Scan the doctor's QR
The patient gets a reference number straight away and appears in the doctor's queue.
- Patient's phone
Three photos
Policy, Aadhaar and PAN are read, cross-checked and prefilled. A mismatch is shown, never silently accepted.
- Doctor and desk
Sign once, submit
The pre-auth form generates itself from the record. The payer's own validators pass before filing.
- Insurer
The clock, in the open
Submitting starts the IRDAI hour. The patient sees the stage, the clock and what they may pay.
Who we work with in health and insurance
Insurance brokers trust us today. Big hospitals come next.
Clients
LORVENInsurance Broking Services Private Limited
Lorven Insurance Broking Services Private Limited. Insurance broking.
Coming next*
Big hospitals are coming.Watch this space
Large hospital groups are next in line for Claims Ignite. We will name them here once they are ready to be named.
In build
* In build, not yet live in production at any hospital. See the note in the footer.
Guides
Plain answers on cashless claims, with the sources.
IRDAI · time limits
The one-hour cashless rule, and when the clock starts
One hour for pre-authorisation, three at discharge, and why patients still wait.
Read the guideNHA · claims exchange
What is NHCX, and what does it change?
What it is, whether it is mandatory, and what a hospital needs to connect.
Read the guideAll guides
For hospital teams
Each opens with the answer and cites the regulator or scheme document.
See allOur ask
Let the family stop worrying about the paperwork.
Name one unit and a desk lead, and give us an hour with your IT team. We bring the security review, a draft pilot plan and the baseline method.