In your cloud
Infrastructure code, pipeline and environments set up with your platform team.
Claims Ignite · for hospital leadership
Patient satisfaction is the number every other number follows.
A family told "you need to be admitted" is at its most anxious. Today the insurance step adds a queue, a document hunt and hours of silence. Claims Ignite is designed to remove all three, under your brand.
Pilot scorecard · one unit
Ninety days, measured
- Baseline agreed at the desk Done
- Go-live and hypercare Done
- Patient rating collected Done
- Joint review against baseline Now
4 measuresAgreed with you before the pilot starts
Illustrative screen
What the family experiences
Five promises to a patient, made in your hospital's name.
1A reference number at the first tap, in the doctor's room
3Photos instead of photocopies: policy, Aadhaar, PAN
0Times asked for the same fact twice
24×7Status on their own phone, with the insurer's clock
₹What it may cost them, before the bed is chosen
Liveeach of these runs in demonstration today
Why it moves the other numbers
The work that calms the family also shortens the hospital's own clock.
A file that is complete the first time draws fewer queries. Fewer queries mean an earlier approval, an earlier bed and an earlier discharge.
The insurer's one-hour clock starts only when the file is complete. Everything before that is on the hospital's side, and nobody times it today.
Illustrativeuntil measured in your pilot
What we will measure with you
Four numbers, agreed before the pilot and reviewed together after it.
1
Patient rating of the insurance step
One tap, at approval and at discharge
2
Trips to the insurance counter per admission
Counted at the desk
3
Minutes from the doctor's advice to a complete file
The part nobody times today
4
Share of families who followed their claim on the status page
From the status page itself
Not measured yetnone of these has been measured on a live unit; the pilot is how we find out
What it asks of you
Four steps from here to a measured pilot.
A 60-minute technical session
With your IT and cyber security leads: the architecture, the security review, and how it sits in your cloud.
Half a day at one insurance desk
We observe the current flow and agree the baseline with your desk lead.
Agree pilot scope and success measures
One unit, the payers it files with most, and the integrations in scope. A written statement of work and commercial proposal.
Ninety days, measured
Set-up, go-live, hypercare, and a joint review of the numbers against the baseline.
What Zyanta delivers
From set-up to steady running, one accountable team.
Your systems
Your HIS, your payer channels, and your claims platform if you keep one.
Your data, loaded and checked
Doctor master, tariff, payers, procedure master and message templates.
Desk staff and doctors
A champion in each unit, with short guides for the counter and the consulting room.
Hypercare
On-site support in the first weeks and 60 days of hypercare with daily check-ins.
Managed support and releases
Helpdesk, monthly releases, security patches, payer-rule updates and a monthly service review.
For your colleagues
Send the right page to the right person.
Read next
For the insurance desk
What changes in the day, after-submit options, and what you configure.
OpenRead next
For IT and security
Your cloud, your keys, HIS integration, roles and service levels.
OpenThe product
Claims Ignite, end to end
The problem, the eight-step flow and what is live today.
OpenQuestions
What this audience asks us.
What does a Claims Ignite pilot ask of the hospital?
One unit, a named insurance desk lead, and an hour with your IT team. Zyanta brings the security review, a draft pilot plan and the baseline method. The pilot then runs for ninety days and is reviewed jointly against the baseline.
What will the pilot measure?
Four things: the patient's rating of the insurance step at approval and at discharge, trips to the insurance counter per admission, minutes from the doctor's advice to a complete file with the insurer, and the share of families who followed their claim on the status page.
Has Claims Ignite been proven on a live hospital unit?
Not yet. The full flow runs today in demonstration against a simulated payer, and deployments for two hospital groups are being built. The time and satisfaction gains are design targets until a pilot measures them against your baseline.
Will patients see our brand or Zyanta's?
Yours. Your name, domain, logo and colours appear on every patient screen, set in one configuration file.
Our ask
Name one unit and a desk lead, and give us an hour with your IT team.
We bring the security review, a draft pilot plan and the baseline method to that session.